Residential Remote Support Services

With A Computer Guy residential remote support, you can relax and let an expert solve your IT issues, without even having to get decent! A Computer Guy will guide you through installation of a simple app, then you can sit back and trust us to take it from there. You will need a working broadband internet connection for A Computer Guy to be able to remotely support you.


Remote Access Software



On-site support can be arranged;

  • Monday to Friday Between 8:30am and 11:59pm
  • Saturday and Sunday Between 8:00am and 11.59pm

How Much?

A Computer Guy maintains a basic hourly remote support charge of $88/hour. Standard remote support is charged initially as $88 for the first hour (this includes call out) and then at $44.00 per 30 minute block thereafter.


Basic Pricing


  • Remote Support Service : $88.00
  • Additional 30 minutes Remote Support (after first hour) : $44.00
All prices on this page are inclusive of GST and assume that you are within A Computer Guy’s standard coverage area.
Last updated 1st April 2015